Shipping Policy

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Thank you for shopping with Skanda’s Oorugai Kadai (www.oorugaikadai.com). We are committed to delivering our homemade products safely and efficiently to your doorstep.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on Sundays or public holidays may be processed on the next working day.
• During festive seasons or promotional periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across most locations within India.

If delivery service is unavailable in your area, we will inform you and issue a refund if necessary.

3. Delivery Time

Estimated delivery timelines:

• Tamil Nadu: 2–5 business days
• South India: 3–7 business days
• Other Indian States: 4–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, remote locations, public holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated during checkout based on:

• Delivery location
• Order weight
• Applicable courier charges

Any shipping charges will be displayed before payment is completed.

5. Order Tracking

Once your order is shipped, tracking information may be shared via:

• SMS
• Email
• WhatsApp (where applicable)

Customers can use the tracking details to monitor delivery status.

6. Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails because:

• Customer is unavailable
• Incorrect address is provided
• Customer cannot be contacted

Additional shipping charges may apply for re-delivery.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Skanda’s Oorugai Kadai is not responsible for delays or failed deliveries caused by incorrect address details.

8. Damaged Shipments

If your package arrives damaged:

• Do not discard the packaging.
• Take clear photos of the package and product.
• Contact us within 24 hours of delivery.

We will review the issue and provide appropriate assistance as per our Refund & Returns Policy.

9. Delays Beyond Our Control

We are not liable for shipping delays caused by:

• Natural disasters
• Weather conditions
• Government restrictions
• Strikes
• Courier service disruptions
• Other unforeseen events

10. Contact Us

For shipping-related enquiries:

Skanda’s Oorugai Kadai
Sri Hari Foods
Navavoor Pirivu
Coimbatore, Tamil Nadu

📞 99440 99941
📧 skandasoorugaikadai@gmail.com

Skanda’s Oorugai Kadai
Namma Ooru. Namma Oorugai. 🔥